Policies & Pricing Terms

Clear, calm,
no surprises.

Everything below is here so your evening is exactly what you pictured — and so nothing feels like fine print on the night of.

Policies version 2026-07-11

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Reservation Fee

$200

Non-refundable. Not credited to your invoice.

Event Setup Fee

$200

Covers setup & equipment for the first 10 guests.

Additional Guests

+$10 each

Setup fee only, for parties exceeding 10 guests.

Service Charge

20%

Added to all final invoices.

Reservation Fee

A $200 non-refundable reservation fee is required to secure your event date and time. This fee is separate from your event total and is not applied or credited toward your final invoice. It compensates for reserving your date, scheduling your chef and staff, event planning, administrative coordination, and holding availability exclusively for your event.

Non-Refundable Reservation

Because your event date is held exclusively for you, the reservation fee is non-refundable under all circumstances.

Event Setup Fee

An Event Setup Fee of $200 covers setup and equipment for the first 10 guests. For parties exceeding 10 guests, an additional $10 setup fee per additional guest will be added.

Service Charge

A 20% service charge will be added to all final invoices.

Taxes

Applicable South Carolina state and local sales taxes will be added where required by law.

Pricing

All menu prices, add-ons, setup fees, travel fees, service charges, and taxes are subject to change without notice until a written quote has been approved.

72-Hour Guest Count

Final guest count is due 72 hours before your event. This locks portioning, staffing and shopping. Additions inside 72 hours are on a best-effort basis and may not be possible.

Weather Policy

Hibachi is a live-fire performance. In the case of sustained rain or high wind, a covered outdoor area (garage, lanai, tent, pavilion) is required. We will work with you to reschedule if no covered space is available.

Food Allergy Policy

Please disclose all allergies at booking. We can adapt for gluten, shellfish, soy, egg, sesame and nut allergies in most cases. Our grill is shared and we cannot guarantee zero cross-contact for severe airborne allergies.

Payment FAQ

Deposits, day-of-event balance & the small print.

The most common questions we get about how and when you actually pay — refunds, taxes, on-site add-ons, and what settles on event day.

Is the $200 reservation deposit refundable?

No. The $200 reservation fee is non-refundable under all circumstances. Because your date is held exclusively for you — with your chef and staff scheduled — the fee compensates for reserving that date and cannot be refunded, credited, or applied toward your final invoice.

What is due on the day of the event?

The final invoice is due in full on the day of your event. It covers the food subtotal (per-guest × adult guest count), the $200 event setup fee (plus $10 per guest over 10), a 20% service charge, and applicable SC state & local sales tax. The reservation deposit you already paid is separate and is not credited toward this balance.

How are taxes calculated?

South Carolina state and local sales tax (approximately 7% combined in Beaufort / Bluffton) is applied on the taxable subtotal — food + setup fee + 20% service charge — on your final invoice. The exact rate is confirmed on your written quote based on your event address.

Can I add on extra proteins, guests, or time on the day of the event?

Yes. On-site add-ons — extra proteins, additional guests over your confirmed count, or extended service time — are billed on the same day-of invoice at our published rates. Additions inside 72 hours of the event are on a best-effort basis and may not always be possible for allergy or sourcing reasons.

What payment methods do you accept?

The $200 reservation deposit is paid securely through Square (card). The final day-of invoice can be settled by Square (card), ACH bank transfer, or Zelle — all with no surcharge. Cash is accepted on event day by prior arrangement.

Do I need to tip on top of the 20% service charge?

No. The 20% service charge on the final invoice covers gratuity for your chef and staff. Additional gratuity is always optional and entirely at your discretion.

Questions?

We’re happy to walk you through it.